JEAN MIZ Lifestyle Consultancy FZ-LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with:
- Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”), and
- General Data Protection Regulation (EU) 2016/679 (“GDPR”).
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms described here.
Information We Collect
We collect and process the following personal data when you interact with our website and services:
- Identity and Contact Details: Full name, email address, and phone number.
- Account Information: Email and password created during sign‑up/sign‑in.
- Payment Details: Card details provided through our secure payment gateway (we do not store your full card information).
- Usage Data: Information such as IP address, browser type, and activity on our website (via cookies and analytics, subject to your consent).
- Legal Bases for Processing
We process your personal data only where lawful under both UAE PDPL and GDPR. This includes:
- Performance of a Contract: To provide our services, manage appointments, and process payments.
- Consent: When you have given clear consent (e.g., for marketing emails or optional cookies).
- Legitimate Interests: To improve our services, ensure security, and maintain business records.
- Legal Obligation: To comply with applicable laws or regulatory requirements.
- How We Use Your Data
We use your data to:
- Set up and manage your account.
- Process and confirm your bookings and payments.
- Communicate with you about appointments, updates, and support.
- Send marketing materials (only with your explicit consent).
- Ensure compliance with legal obligations under UAE and EU law.
- Your Rights
Under UAE PDPL and GDPR, you have the following rights:
- Access: Obtain confirmation whether we hold your data and request a copy.
- Correction: Request rectification of inaccurate or incomplete data.
- Erasure: Request deletion of your data when it is no longer needed or when you withdraw consent (subject to legal retention requirements).
- Restriction: Request limitation of processing under certain circumstances.
- Portability: Receive your data in a structured, commonly used, machine-readable format.
- Objection: Object to processing for direct marketing or other legitimate interest processing.
- Withdraw Consent: Where we process data based on your consent, you can withdraw at any time.
To exercise your rights, please contact us at JEAN MIZ Lifestyle Consultancy FZ-LLC. We will respond within a reasonable time frame and in compliance with UAE PDPL and GDPR requirements.
- International Data Transfers
If your data is transferred outside the UAE or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses,
- Adequacy decisions, or
- Other legally acceptable transfer mechanisms.
- How We Protect Your Data
We use technical, administrative, and organizational measures to secure your personal data against unauthorized access, loss, or misuse.
- Your password is encrypted.
- Payment card data is handled solely by our secure payment gateway.
- Data is retained only as long as necessary for our legitimate business needs or to comply with legal obligations.
- Sharing Your Information
We do not sell or rent your personal data.
We may share your information only:
- With trusted third-party service providers (e.g., payment processors, IT support) under confidentiality agreements.
- When required by UAE law, EU law, or legal process.
- In case of a business transfer (e.g., merger, acquisition), with appropriate notice.
- Cookies and Similar Technologies
We use cookies and similar tools to:
- Enhance your browsing experience,
- Analyze website traffic, and
- Support website functionality.
You may manage your cookie preferences through your browser or by using our cookie consent banner.
- Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly.
- Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAE and EU laws.
- Your Consent
By using our website and providing your personal data, you consent to our collection, use, and storage of your data in accordance with this Privacy Policy.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
JEAN MIZ Lifestyle Consultancy FZ-LLC
Email: appointments@eagnaguides.com
Phone: +971 50 929 0753
Address: FDBC0772 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaima, United Arab Emirates
